Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 06:53:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:28 AM, 15th Apr                     User                    I would like to change my trouser           10:30 AM, 15th Apr                     User                    its too big than i thought           10:30 AM, 15th Apr                     User                    i got it by delivery           10:30 AM, 15th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:33 AM, 15th Apr                     User                    How can i change the stuff which i got by delivery           10:34 AM, 15th Apr                   Reena                   We would request you to kindly share with us your order id           10:37 AM, 15th Apr                   Reena                   Hi, I'm not getting a response
  from you. Are we still connected?           10:39 AM, 15th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           10:42 AM, 15th Apr                     User                    Yes iam still           10:43 AM, 15th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           10:43 AM, 15th Apr                     User                    #9426344919           10:43 AM, 15th Apr                     User                    its my id           10:43 AM, 15th Apr                   Reena                   Thank you for sharing the order id           10:44 AM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           10:44 AM, 15th Apr                     User               
      okay           10:44 AM, 15th Apr                   Reena                   We understand that you wish to exchange your some of the items. Please know that in order to exchange the item.           10:46 AM, 15th Apr                   Reena                   You can return your Splash product to a Splash/Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           10:46 AM, 15th Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           10:46 AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:47 AM, 15th Apr                     User                    Okay thank you           10:50 AM, 15th Apr                   Reena                   It was a pleasure to assis
 t you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:52 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069462