Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 06:14:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, good morning           09:55 AM, 15th Apr                     User                    I have requested a refund of 2 items from my previous order # 9425115366           09:57 AM, 15th Apr                     User                    Request made on 12th April           09:58 AM, 15th Apr                     User                    Kindly guide me on this           09:58 AM, 15th Apr                     User                    Nobody has come to receive the products as of now           09:58 AM, 15th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:58 AM, 15th Apr                     User                    Thank you           09:59 AM, 15th Apr                     User                    I have requested 
 a refund of 2 items from my previous order # 9425115366 on 12th April           10:00 AM, 15th Apr                     User                    As of now, i havenot been contacted by any one for collection of the item           10:01 AM, 15th Apr                     User                    Kindly please guide me how and when the items will be collected           10:01 AM, 15th Apr                     User                    It has been 3 days already           10:01 AM, 15th Apr                   Reena                   We sincerely apologize for the inconvenience caused as there is delay in your order.           10:08 AM, 15th Apr                   Reena                   We will forward your query regarding delayed returns collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:09 AM, 15th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on yo
 ur e-mail id.           10:09 AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:09 AM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.              10:13 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069306