Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 06:04:53 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:40 AM, 15th Apr                     User                    I need to track a order           09:40 AM, 15th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:41 AM, 15th Apr                     User                    Ms. REENA           09:42 AM, 15th Apr                     User                    Hi           09:42 AM, 15th Apr                     User                    I need to track a order           09:43 AM, 15th Apr                     User                    Order no 9426587919           09:43 AM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           09:44 AM, 15th Apr                     User                    Yea sure 
 i will wait just confirm me on the status           09:44 AM, 15th Apr                   Reena                    We would like to inform you that your order has been shipped now. They are closely working on your package to get it delivered to you as soon as possible.             09:49 AM, 15th Apr                   Reena                   You can track your order by following below provided link     https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041523002514           09:49 AM, 15th Apr                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           09:49 AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:52 AM, 15th Apr                     User                    Can i change the delivery location? I wont be available till 10pm at this location           09:56 AM, 15
 th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           09:56 AM, 15th Apr                   Reena                   We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it according to you.           09:57 AM, 15th Apr                     User                    Ok. I need to deliver it to Abu Dhabi city instead of mussfah if not being received before 3pm today. I wont be available at this location.           09:58 AM, 15th Apr                   Reena                   We would like to inform you that we will not be able to change your delivery address, once you will receive a call from courier agent you can with them           10:00 AM, 15th Apr                   Reena                   You can check with the courier agent regarding the address           10:01
  AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:01 AM, 15th Apr                     User                    Ok thankyou           10:04 AM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           10:04 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069276