Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 05:55:00 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:36 AM, 15th Apr                     User                    i have 2 orders that i haven't received until now , i raised a complain and i send email and nothing so far           09:37 AM, 15th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:42 AM, 15th Apr                     User                    Good morning           09:42 AM, 15th Apr                     User                    i have 2 orders that i havnt got           09:42 AM, 15th Apr                     User                    i send email           09:42 AM, 15th Apr                     User                    i spoke to agent           09:42 AM, 15th Apr                     User                    and still nothing           09:
 43 AM, 15th Apr                     User                    9426232329  9425793615           09:43 AM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           09:44 AM, 15th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           09:45 AM, 15th Apr                     User                    One order delivery company send text that they missed me without even contacting me the next day they contacted me saying they r coming i shared the location and they never showed up or answered           09:45 AM, 15th Apr                     User                    The second order i paid over 3 k and i havnt got it           09:45 AM, 15th Apr                   Reena                   We would request you to kindly confirm with us your complete address- falcon city of wonders villa 09-15, United Arab Emirates (AE), AE-DU, Al Safa 2, Dubai           0
 9:46 AM, 15th Apr                     User                    Yes i already confirmed that by email and to the agent i chatted with last time           09:47 AM, 15th Apr                     User                    R u there?           09:50 AM, 15th Apr                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           09:51 AM, 15th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           09:52 AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:52 AM, 15th Apr                     User                    Thank u           09:52 AM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonde
 rful day.           09:54 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069253