Subject: New Reply Received - Conversation with nancymagdy85
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 15:36:07 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Conversation with nancymagdy85  Ticket comment <div dir="auto">Following up on my refund request<div dir="auto">Two weeks back </div>
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<div>On Mon, Apr 10, 2023, 11:08 Nancy Magdy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto"> Following up on my refund</div>
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<div dir="ltr" class="gmail_attr">On Sat, Apr 8, 2023, 19:48 Nancy Magdy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Thank you for your response <div dir="auto"><br></div>
<div dir="auto">Will be waiting for your update </div>
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<div dir="auto">Thank </div>
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<div dir="ltr" class="gmail_attr">On Sat, Apr 8, 2023, 11:02 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nancy,</div>
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<div dir="ltr">Thank you for reaching out to Max and giving us the opportunity to assist you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.<br><br>We have forwarded your query regarding refund to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5964164