Subject: New Reply Received - Conversation with Murtaza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 08:33:45 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Conversation with Murtaza  Ticket comment <div dir="auto">Thanks it is resolved</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 14 Apr 2023, 10:20 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6015092</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6015092<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Murtaza,</div>
<div> </div>
<div>Thank you for getting in touch with Centrepoint.</div>
<div>​<br>
</div>
<div>​For the inconvenience caused, we’d like to give you a voucher worth AED 20 for you to use it on your next purchase at Centrepoint.</div>
<div>​<br>
</div>
<div>Thevoucher code you need to apply at checkout is 101-097C-SB83-24RC-3L.</div>
<div>​<br>
</div>
<div>* Terms and conditions:</div>
<div>1. This voucher code is valid till 10.05.2023.</div>
<div>2. The voucher can be spent on a threshold of AED 21.</div>
<div>3. Voucher is only valid on Centrepoint.</div>
<div>4. The voucher code can only be used once, on a single transaction – per head/credit card/registration.</div>
<div> </div>
<div>Once again, sincere apologies, andthank you for your patience.</div>
<div><br></div>
<div>Thank You,</div>
<div>Centrepoint Support Team</div>
<div>​<br>
</div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><br></div>
</div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6015092