Subject: Ticket Assigned - Conversation with AB
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 11:37:14 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AB AB                    Hello           03:00 PM, 13th Apr                     AB                    Re: [#6042021] - Returns           03:00 PM, 13th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:08 PM, 13th Apr                     AB                    Re: [#6042021] - Returns           03:10 PM, 13th Apr                     AB                    There is no further feedback           03:10 PM, 13th Apr                     AB                             03:11 PM, 13th Apr                     AB                             03:11 PM, 13th Apr                     AB                             03:11 PM, 13th Apr                   Reena                   It will just take a moment to check the details for you.           03:14 PM, 13th 
 Apr                   Reena                   We sincerely apologize for the inconvenience caused.           03:26 PM, 13th Apr                   Reena                   Currently, you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.           03:26 PM, 13th Apr                   Reena                   You can return online purchases through the below three channels:   You can contact our customer support team on 18-00-871 to book a return and to be notified of the refund amount based on our return policy.           03:27 PM, 13th Apr                     AB                    No           03:27 PM, 13th Apr                   Reena                   You can now drop off your Centrepoint and Lifestyle returns at any Centrepoint and Lifestyle stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number t
 o the store staff in the absence of an invoice.           03:27 PM, 13th Apr                     AB                    I need an exchange with undamaged piece           03:27 PM, 13th Apr                   Reena                   In order to exchange please visit any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.           03:32 PM, 13th Apr                   Reena                   Is there anything else I can assist you with?           03:32 PM, 13th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:36 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6056175