Subject: Ticket Assigned - Conversation with Gayani Amasha
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 11:29:46 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Gayani Amasha Gayani Amasha                    Hello           03:06 PM, 13th Apr                   Reena                   Good Afternoon Gayani, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:07 PM, 13th Apr                     Gayani Amasha                    Hi  I had made a complaint a few days ago regarding a voucher  Can  you tell me if there are any updates regarding it The complaint number is 6015172           03:08 PM, 13th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           03:13 PM, 13th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           03:13 PM, 13th Apr                   Reena                   Please all
 ow us some time to do a needful and we will let you know the update on your e-mail id.           03:14 PM, 13th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:14 PM, 13th Apr                     Gayani Amasha                    No that's all I wanted to know  Usually how long will it take for me to get an update?           03:14 PM, 13th Apr                   Reena                   We can not assured the exact time, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           03:21 PM, 13th Apr                     Gayani Amasha                    Ok  Thank you           03:22 PM, 13th Apr                   Reena                   Is there anything else I can assist you with?           03:23 PM, 13th Apr                     Gayani Amasha                    No that is all  Thank you           03:24 PM, 13th Apr                   Reena                   It was a
  pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:28 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6056083