Subject: Ticket Assigned - Conversation with Sameera
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 11:02:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sameera Sameera                    Hii           02:41 PM, 13th Apr                   Reena                   Good Afternoon Sameera, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:47 PM, 13th Apr                     Sameera                    Just talkd now to ur support agent regarding statud of my returned item of order 9422434588           02:49 PM, 13th Apr                     Sameera                    I was worried because i didnt even rcv any msg regarding the item being collected or rcvd from ur side..the qualitycheck don or the return being processed.. But i was askd to wait fir 14 days...for any updates..but its not usually this way ..within 3.4 days i normally rcv the msg sayng my refund is processed.. Would be grateful if u could just check.it for me..and update Thanks in advance           02:51 PM, 13th 
 Apr                   Reena                   It will just take a moment to check the details for you.           02:52 PM, 13th Apr                     Sameera                    Sure please           02:52 PM, 13th Apr                   Reena                   We sincerely apologize for the inconvenience caused as there is delay in your refund           02:54 PM, 13th Apr                     Sameera                    Mm           02:54 PM, 13th Apr                   Reena                   We will forward your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:54 PM, 13th Apr                     Sameera                    Thank you           02:54 PM, 13th Apr                     Sameera                    ?           02:54 PM, 13th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           02:54 PM, 13th Apr               
     Reena                   Please let us know if we can assist you any other queries.           02:54 PM, 13th Apr                     Sameera                    Nothng els..thanks           02:55 PM, 13th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:01 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6055812