Subject: Ticket Assigned - Conversation with ?Shaynetot?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 09:38:55 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?Shaynetot? ?Shaynetot?                    Hello           01:22 PM, 13th Apr                     ?Shaynetot?                    Can you help me to cancel my one order? I double transaction of the same item.           01:25 PM, 13th Apr                     ?Shaynetot?                    Please cancel the order number 9426268109.           01:28 PM, 13th Apr                   Reena                   Good Afternoon Shaynetot, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           01:30 PM, 13th Apr                     ?Shaynetot?                    Hi           01:30 PM, 13th Apr                   Reena                   It will just take a moment to check the details for you.           01:31 PM, 13th Apr                     ?Shaynetot?                    Thank you           01:31 PM, 13th Apr                   Reena         
           We'd like to confirm you that order number 9426268080 and 9426268109 has not been placed successfully as the payment from your credit card used has been unsuccessful.           01:32 PM, 13th Apr                   Reena                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           01:32 PM, 13th Apr                   Reena                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           01:33 PM, 13th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:33 PM, 13th Apr                     ?Shaynetot?                    Okay thanks           01:34 PM, 13th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.
    Have a wonderful day.           01:38 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6054898