Subject: Ticket Assigned - Conversation with Jay?
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 08:56:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jay? Jay?                    Hi           12:27 PM, 13th Apr                     Jay?                    I made an order last night           12:28 PM, 13th Apr                     Jay?                    Is there a possibility to deliver it today ?           12:28 PM, 13th Apr                     Jay?                    Order # 9426112631           12:28 PM, 13th Apr                   Reena                   Good Afternoon Jay, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:32 PM, 13th Apr                     Jay?                    Hi Reena           12:32 PM, 13th Apr                   Reena                   It will just take a moment to check the details for you.           12:38 PM, 13th Apr                   Reena                   We will escalate to our concern team to expedite the delivery.           12:41 PM, 13th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           12:41 PM, 13th Apr                   Reena                   Is there anything else I can assist you with?           12:41 PM, 13th Apr                     Jay?                    Okay because tomorrow is our new year and we would like to have these tonight if possible in order to Wear tomorrow           12:42 PM, 13th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           12:45 PM, 13th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:45 PM, 13th Apr                     Jay?                    That’s all           12:46 PM, 13th Apr                     Jay?                    Will I get an email today itself regarding the update           12:46 PM, 13th Apr                   Reena                   We will try to deliver your order as soon as possible, please give us some time to do needful.           12:51 PM, 13th Apr                   Reena                   Is there anything else I can assist you with?           12:53 PM, 13th Apr                     Jay?                    That’s all, thanks Reena           12:54 PM, 13th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:55 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6054502