Subject: Ticket Assigned - Conversation with Naela
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 08:44:43 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naela Naela                    Please l need to return 2 items           12:15 PM, 13th Apr                     Naela                    How can l do that?           12:16 PM, 13th Apr                     Naela                    I paid by Apple Pay           12:16 PM, 13th Apr                   Reena                   Good Afternoon Naela, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:26 PM, 13th Apr                   Reena                   We would request you to kindly confirm with us if your concern is regarding this order id 9426026108           12:29 PM, 13th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:31 PM, 13th Apr                     Naela                    Do you want the number of items?           12:31 PM, 13th Apr         
             Naela                    Or what           12:31 PM, 13th Apr                     Naela                    Yes this is my order           12:33 PM, 13th Apr                   Reena                   We would request you to kindly share with us the items name which you want to return back.           12:34 PM, 13th Apr                     Naela                    Ok           12:34 PM, 13th Apr                     Naela                    https://www.maxfashion.com/ae/en/p/165151656           12:35 PM, 13th Apr                     Naela                    https://www.maxfashion.com/ae/en/p/165428992           12:36 PM, 13th Apr                   Reena                   Thank you for sharing the items name.           12:38 PM, 13th Apr                   Reena                   We will create your return request for the above mentioned item and we will let you know the update on your e-mail id.           12:39 PM, 13th Apr                   Reena                   Is there a
 nything else I can assist you with?           12:39 PM, 13th Apr                     Naela                    No thanks           12:39 PM, 13th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:44 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6054382