Subject: Ticket Assigned - Conversation with Shams?☀️
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 08:27:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shams?☀️ Shams?☀️                    Hello           12:05 PM, 13th Apr                     Shams?☀️                    It’s urgent please respond           12:06 PM, 13th Apr                   Reena                   Good Afternoon Shams, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           12:07 PM, 13th Apr                     Shams?☀️                    Hi Reena           12:08 PM, 13th Apr                     Shams?☀️                    I placed an order online on Monday and it’s still showing processing           12:08 PM, 13th Apr                     Shams?☀️                    I want escalate this I’m really upset           12:09 PM, 13th Apr                     Shams?☀️                    Please help           12:09 PM, 13th Apr                   Reena                   It will just take a moment to check the details for you.           12:12 PM, 13th Apr                     Shams?☀️                    Ok           12:12 PM, 13th Apr                   Reena                   We would like to inform you that we are unable to locate your order id, kindly share with us the order id.           12:16 PM, 13th Apr                     Shams?☀️                             12:17 PM, 13th Apr                   Reena                   Thank you for sharing the order number           12:20 PM, 13th Apr                   Reena                   Your order ID 9425723857 is now ready for collection. Kindly make sure to have your Emirates ID or Passport, during the pickup.           12:21 PM, 13th Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           12:21 PM, 13th Apr                   Reena                   If you do not receive SMS to collect your order you can consider this conversation as order confirmation           12:21 PM, 13th Apr                     Shams?☀️                    I didn’t receive any sms           12:21 PM, 13th Apr                   Reena                   Please note if you do not receive SMS to collect your order you can consider this conversation as order confirmation           12:23 PM, 13th Apr                   Reena                   Is there anything else I can assist you with?           12:25 PM, 13th Apr                     Shams?☀️                    No. That’s it           12:25 PM, 13th Apr                     Shams?☀️                    Thank you ?           12:26 PM, 13th Apr                     Shams?☀️                    Appreciated           12:26 PM, 13th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           12:26 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6054227