Subject: Ticket Assigned - Conversation with Hansika
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 07:31:30 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hansika Hansika                    Hi           11:11 AM, 13th Apr                   Reena                   Good Afternoon Hansika, Thank you for contacting Max. This is Reena, I will be happy to assist you.           11:14 AM, 13th Apr                     Hansika                    Good morning           11:14 AM, 13th Apr                     Hansika                    Order ID 9422656860           11:15 AM, 13th Apr                     Hansika                    I would like to follow up regarding my return           11:15 AM, 13th Apr                     Hansika                    The item has been collected on 2nd April           11:15 AM, 13th Apr                   Reena                   We sincerely apologize for the inconvenience caused as there is delay in your refund.           11:19 AM, 13th Apr                   Reena                   As the iss
 ue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           11:20 AM, 13th Apr                   Reena                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           11:20 AM, 13th Apr                     Hansika                    Many times I have following up but all the time saying will check and get back           11:20 AM, 13th Apr                   Reena                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           11:26 AM, 13th Apr                     Hansika                    Okay           11:27 AM, 13th Apr                   Reena                   Is there anything else I can assist you with?           11:28 AM, 13th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with M
 ax.   Have a wonderful day.           11:30 AM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6053751