Subject: Ticket Assigned - Conversation with Aruj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 05:57:44 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aruj Aruj                    No           09:42 AM, 13th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:43 AM, 13th Apr                   Centrepoint UAE whatsapp bot                    Hello Aruj , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:43 AM, 13th Apr                     Aruj                    � Order Status           09:43 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:43 AM, 13th Apr                     Aruj                    9425744174           09:43 AM, 13th Apr                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            09:43 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           09:43 AM, 13th Apr                     Aruj                    No           09:43 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           09:43 AM, 13th Apr                     Aruj                    Talk to Agent           09:43 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:43 AM, 13th Apr                     Aruj                    [email-masked]           09:43 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:43 AM, 13th Apr                   Reena                   Good Morning Aruj, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:44 AM, 13th Apr                     Aruj                    Hi reena           09:44 AM, 13th Apr                     Aruj                    can i know if my order will be ready to collect today from the store 9425744174           09:45 AM, 13th Apr                     Aruj                    I really need this items to collect today . Please assist .           09:45 AM, 13th Apr                     Aruj                    Hello ?           09:47 AM, 13th Apr                   Reena                   It will just take a moment to check the details for you.           09:48 AM, 13th Apr                     Aruj                    Ok           09:48 AM, 13th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           09:49 AM, 13th Apr                   Reena                   We will forward your query regarding delayed pick up collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:49 AM, 13th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           09:49 AM, 13th Apr                     Aruj                    Yes i ordered on 11th 1 am           09:49 AM, 13th Apr                   Reena                   We sincerely apologize for the inconvenience caused as there is delay in your pick up collection.           09:50 AM, 13th Apr                     Aruj                    Yes please , becouse i ordered this to wear it today . So i really need this           09:50 AM, 13th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           09:51 AM, 13th Apr                     Aruj                    Please inform the team           09:51 AM, 13th Apr                     Aruj                    Thank you           09:51 AM, 13th Apr                     Aruj                    Can it he vis call or message to my mob number           09:51 AM, 13th Apr                     Aruj                    Becouse i might not have email access while im out           09:52 AM, 13th Apr                     Aruj                    0588215859           09:52 AM, 13th Apr                   Reena                   We will try to make your order ready for collection as soon as possible and will ask to our concern team to contact you.           09:53 AM, 13th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:53 AM, 13th Apr                     Aruj                    Yes , ask them to contact me via my mobile number           09:53 AM, 13th Apr                     Aruj                    Same one in the system , 0588215859           09:54 AM, 13th Apr                     Aruj                    Thank you           09:54 AM, 13th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:55 AM, 13th Apr                     Aruj                    Thats all           09:55 AM, 13th Apr                     Aruj                    Thank you           09:55 AM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6053271