Subject: Ticket Assigned - Conversation with basma ghaly
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 11:37:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with basma ghaly basma ghaly                    Same message every week ?           03:19 PM, 12th Apr                   Reena                   Good Afternoon Basma, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           03:21 PM, 12th Apr                     basma ghaly                    I get same messages every time           03:25 PM, 12th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           03:25 PM, 12th Apr                   Reena                   We can understand that this must be really annoying and frustrating for you.           03:26 PM, 12th Apr                   Reena                   We will be fixing this issue as soon as possible and once the issue will be fixed we will send you an email regarding the same.           03:26 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:26 PM, 12th Apr                     basma ghaly                    Same message again           03:27 PM, 12th Apr                     basma ghaly                    Stander message           03:27 PM, 12th Apr                     basma ghaly                    Why it takes so long to fix           03:27 PM, 12th Apr                     basma ghaly                    It’s just bank transfer           03:27 PM, 12th Apr                     basma ghaly                    At least give me estimate time for solving           03:28 PM, 12th Apr                   Reena                   Please share your bank details so that we can credit your refund to your account:   · Bank name & branch: · Account name: · Account number: · IBAN number:           03:32 PM, 12th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:34 PM, 12th Apr                     basma ghaly                    Name : Basma Mohamed Abdelazem Bayoumy  Account Number : 011108267019 IBAN : AE************108267019 Bank Name : Ajman Bank SwiftCode : AJMNAEAJ           03:35 PM, 12th Apr                     basma ghaly                    Yes           03:35 PM, 12th Apr                     basma ghaly                    This is the back details           03:35 PM, 12th Apr                   Reena                   Kindly allow us some time to do a needful and we will let you know the update on your e-mail id.           03:36 PM, 12th Apr                   Reena                   Is there anything else I can assist you with?           03:37 PM, 12th Apr                     basma ghaly                    Ok           03:37 PM, 12th Apr                     basma ghaly                    No Thank you           03:37 PM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           03:37 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6047409