Subject: Ticket Assigned - Conversation with basma ghaly
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 11:01:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with basma ghaly basma ghaly                    Good afternoon           02:41 PM, 12th Apr                     basma ghaly                    Any update?           02:42 PM, 12th Apr                     basma ghaly                    That’s so long actually           02:42 PM, 12th Apr                     basma ghaly                    It’s been more than a month           02:42 PM, 12th Apr                   Reena                   Good Afternoon Basma, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           02:50 PM, 12th Apr                   Reena                   It will just take a moment to check the details for you.           02:56 PM, 12th Apr                     basma ghaly                    Ok           02:56 PM, 12th Apr                   Reena                   As the issue has been escalated under order id 5902368 to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           02:57 PM, 12th Apr                   Reena                   We can understand your frustration here. We are following up with the relevant team. Our team is working on it. Once we will get any update we will get back to you.           02:58 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:59 PM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           03:01 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6047010