Subject: Ticket Assigned - Conversation with Rasmee
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 10:14:18 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rasmee Rasmee                    Hello           01:47 PM, 12th Apr                     Rasmee                    Is there someone to assist           01:48 PM, 12th Apr                     Rasmee                    Hello           01:51 PM, 12th Apr                   Reena                   Good Afternoon Rasmee, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:52 PM, 12th Apr                     Rasmee                    I didn't receive my order yet           01:52 PM, 12th Apr                     Rasmee                    9425772108           01:53 PM, 12th Apr                   Reena                   Thank you for sharing the order number           01:55 PM, 12th Apr                   Reena                   It will just take a moment to check the details for you.           01:55 PM, 12th Apr                   Ree
 na                   Please accept our full apologies we see that your order has been delayed by 1 day           01:57 PM, 12th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:57 PM, 12th Apr                   Reena                   Please allow us some time to do a needful.           01:58 PM, 12th Apr                     Rasmee                    Please check and let me know           01:58 PM, 12th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:01 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:04 PM, 12th Apr                     Rasmee                    When can I expect my delivery           02:04 PM, 12th Apr          
          Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           02:06 PM, 12th Apr                   Reena                   Please give us some to do needful and we would really appreciate your patience and understanding here.           02:07 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:11 PM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.    Have a wonderful day.           02:13 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6046493