Subject: Ticket Assigned - Conversation with Noorin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 09:59:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noorin Noorin                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi noorin, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            01:35 PM, 12th Apr                   Reena                   Good Afternoon Noorin, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           01:41 PM, 12th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:44 PM, 12th Apr                   Reena                   Noorin, I have not received a response from you still, please confirm if we are still connected?           01:45 PM, 12th Apr                     Noorin                    Yes           01:48 PM, 12th Apr                     Noorin                    Can you please check why no one has picked up my return yet           01:49 PM, 12th Apr                   Reena                   Please confirm with us if your concern is regarding this order id 9423129092           01:51 PM, 12th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:53 PM, 12th Apr                   Reena                   Noorin, I have not received a response from you still, please confirm if we are still connected?           01:56 PM, 12th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           01:58 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6046333