Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 09:50:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425477589 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            01:34 PM, 12th Apr                     Hi                    Where’s my orderrrrrr           01:35 PM, 12th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           01:41 PM, 12th Apr                     Hi                    Im not happy with delivery           01:41 PM, 12th Apr                     Hi                    Tell me exactly where is my order           01:42 PM, 12th Apr                   Reena                   It will just take a moment to check the details for you.           01:44 PM, 12th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           01:46 PM, 12th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           01:46 PM, 12th Apr                   Reena                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           01:46 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:46 PM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:49 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6046247