Subject: Ticket Assigned - Conversation with Ritesh Vadgama
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 09:42:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ritesh Vadgama Ritesh Vadgama                    Hi           01:16 PM, 12th Apr                     Ritesh Vadgama                    I requested to return request for order 9425734788 Printed Shirt with Mandarin Co... . your delivery partner collected today but still not received my refund for this order           01:18 PM, 12th Apr                   Reena                   Good Afternoon Ritesh, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:20 PM, 12th Apr                     Ritesh Vadgama                    I requested to refound in my shukran account still not received any amount kindly do the need full as soon as possible           01:20 PM, 12th Apr                   Reena                   It will just take a moment to check the details for you.           01:22 PM, 12th Apr                     Ritesh Vadgama                    Ok           01:22 PM, 12th Apr                   Reena                   We would like to inform you that for the return request for order No. 9425734788, the return product has been collected from your end.           01:25 PM, 12th Apr                   Reena                   We would like to tell you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           01:25 PM, 12th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your ​my credit account.           01:26 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:27 PM, 12th Apr                     Ritesh Vadgama                    So why you mentioned instant refound with shukran pay           01:28 PM, 12th Apr                     Ritesh Vadgama                             01:28 PM, 12th Apr                   Reena                   We would like to inform you that product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check.           01:36 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:40 PM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:42 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6046180