Subject: Ticket Assigned - Conversation with Mrs Hashir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 09:02:34 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mrs Hashir Mrs Hashir                    hii           12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                    Hello Mrs Hashir , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:44 PM, 12th Apr                     Mrs Hashir                    � Returns Process           12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8006927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           12:44 PM, 12th Apr                     Mrs Hashir                    No           12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           12:44 PM, 12th Apr                     Mrs Hashir                    Talk to Agent           12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:44 PM, 12th Apr                     Mrs Hashir                    Raise a ticket           12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:44 PM, 12th Apr                     Mrs Hashir                    [email-masked]           12:44 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:44 PM, 12th Apr                     Mrs Hashir                    ok           12:45 PM, 12th Apr                   Reena                   Good Afternoon Hashir, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:51 PM, 12th Apr                     Mrs Hashir                    hi           12:51 PM, 12th Apr                     Mrs Hashir                    i have register a complaint wid u           12:52 PM, 12th Apr                     Mrs Hashir                    complaint number 5989555           12:52 PM, 12th Apr                     Mrs Hashir                    srry to say u dat very very bad experience i get frm u           12:52 PM, 12th Apr                     Mrs Hashir                    no action u have taken till nw           12:52 PM, 12th Apr                     Mrs Hashir                    i have snd msg email n everythng           12:52 PM, 12th Apr                     Mrs Hashir                    i have register for two weeks back           12:52 PM, 12th Apr                     Mrs Hashir                    but           12:52 PM, 12th Apr                     Mrs Hashir                    i never ever experience lik dz frm any online store           12:52 PM, 12th Apr                     Mrs Hashir                    Pickup of order # 9422458462 Metallic Chain Link Hollow Hai... +1item(s)  with the Tracking # RP033123002807 was unsuccessful. Our delivery partner is out for pickup again.           12:52 PM, 12th Apr                     Mrs Hashir                    i didnt get any such cl frm ur side           12:52 PM, 12th Apr                     Mrs Hashir                    for ur irresponsiblity i have lost my 70 dhs           12:52 PM, 12th Apr                     Mrs Hashir                    We will do our best to get is resolve in24 to 48 hrs           12:52 PM, 12th Apr                     Mrs Hashir                    u give dz rply to me befr. 3 days           12:53 PM, 12th Apr                     Mrs Hashir                    but i dont get any respons           12:53 PM, 12th Apr                   Reena                   It will just take a moment to check the details for you.           12:54 PM, 12th Apr                     Mrs Hashir                    ok           12:54 PM, 12th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           12:56 PM, 12th Apr                   Reena                   We can understand your frustration here. We are following up with the relevant team. Our team is working on it. Once we will get any update we will get back to you.           12:57 PM, 12th Apr                   Reena                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           12:57 PM, 12th Apr                     Mrs Hashir                    mmm           12:59 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:00 PM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.              01:02 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6045849