Subject: Ticket Assigned - Conversation with Ola
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 08:59:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ola Ola                    I want to make a complaint           12:46 PM, 12th Apr                     Ola                    My order 9425457934 took so long           12:46 PM, 12th Apr                     Ola                    First time the driver didn’t deliver it because I didn’t pick up my phone , although other drivers from max deliver it           12:47 PM, 12th Apr                     Ola                    And now you are punishing me it’s been 2 days and it didn’t arrive           12:47 PM, 12th Apr                   Reena                   Good Afternoon Ola, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:52 PM, 12th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           12:53 PM, 12th Apr                     Ola                    When will you deliver the order I want it as soon as possible           12:54 PM, 12th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:54 PM, 12th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           12:55 PM, 12th Apr                     Ola                    Ok thanks           12:56 PM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:56 PM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:58 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6045824