Subject: Ticket Assigned - Conversation with Nikka
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 07:22:03 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nikka Nikka                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Nikka, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424854511 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0544323673            11:10 AM, 12th Apr                   Reena                   Good Afternoon Nikka, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:12 AM, 12th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           11:14 AM, 12th Apr                   Reena                   We will forward your query regarding delayed pick up to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:14 AM, 12th Apr                   Reena                   Please allow us some time to do a needful.           11:15 AM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:15 AM, 12th Apr                     Nikka                    When can i get my order?           11:16 AM, 12th Apr                   Reena                   We will try to make your order ready for collection as soon as possible and will let you know the update on your e-mail id.           11:18 AM, 12th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:18 AM, 12th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:21 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6045075