Subject: Ticket Assigned - Conversation with Sura
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 13:25:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sura Sura                    I want to ask about my order           04:54 PM, 11th Apr                     Sura                    Order no. 9425658464           04:55 PM, 11th Apr                     Sura                             04:56 PM, 11th Apr                     Sura                    I did not recive the sleeveless           04:56 PM, 11th Apr                   Reena                   Good Afternoon SuraThank you for contacting Babyshop. This is Reena, I will be happy to assist you           05:09 PM, 11th Apr                   Reena                   After checking your order, we found out that your order has been delivered completely.           05:12 PM, 11th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           05:13 PM, 11th Apr                     Sura                    I did
  not receive this item           05:14 PM, 11th Apr                     Sura                    I received a different one           05:14 PM, 11th Apr                   Reena                   We would request you to please share with us the item name as mentioned on the website which you have received different           05:17 PM, 11th Apr                     Sura                             05:18 PM, 11th Apr                     Sura                    I received these instead           05:18 PM, 11th Apr                   Reena                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.           05:22 PM, 11th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9425658464 on 11/4/2023 and the request will be received by the transportation partner within 2-5 working days.           05:23 P
 M, 11th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           05:23 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:23 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           05:24 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6039595