Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 13:19:33 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4725738469 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0411230005292     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            05:07 PM, 11th Apr                     Hi                    Hi , please cancel my order , because im in travel and I told I need my order before 12:00 am ,but I didn’t received , thanks           05:08 PM, 11th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you           05:09 PM, 11th Apr                     Hi                    Hi           05:10 PM, 11th Apr                     Hi                    Hi , please cancel my order , because im in travel and I told I need my order before 12:00 am ,but I didn’t received , thanks           05:10 PM, 11th Apr                     Hi                    My order number is 4725738469           05:12 PM, 11th Apr                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           05:15 PM, 11th Apr                   Reena                   However, we would request you to not accept the delivery of your order.           05:15 PM, 11th Apr                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           05:15 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:16 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:18 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6039544