Subject: Ticket Assigned - Conversation with Mohammed Munawar
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 13:07:15 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Munawar Mohammed Munawar                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Mohammed munawar Bot:  Hi Mohammed munawar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425333265 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040923004459     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971553139753            04:53 PM, 11th Apr                     Mohammed Munawar                    Hi           04:54 PM, 11th Apr                   Reena                   Good Afternoon Mohammed, Thank you for contacting Splash. This is Reena, I will be happy to assist you           04:55 PM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           05:00 PM, 11th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           05:01 PM, 11th Apr                   Reena                   We would request you to please confirm with us  your address camp no 1 opposite new grand city mall, United Arab Emirates (AE), AE-SH, Aqouz           05:02 PM, 11th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           05:04 PM, 11th Apr                   Reena                   Mohammed, I have not received a response from you still, please confirm if we are still connected?           05:06 PM, 11th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           05:06 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6039442