Subject: Ticket Assigned - Conversation with Samar E. Amiri?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 11:56:59 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samar E. Amiri? Samar E. Amiri?                             03:22 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:22 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   "مرحبًا Samar E. Amiri?، كيف يمكننا مساعدتك اليوم؟ ??    To chat in English instead, type the word English"           03:22 PM, 11th Apr                     Samar E. Amiri?                             03:23 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   "مرحبًا Samar E. Amiri?، كيف يمكننا مساعدتك اليوم؟ ??    To chat in English instead, type the word English"           03:23 PM, 11th Apr                     Samar E. Amiri?                    � عملية المرتجعات           03:23 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   "تريد إرجاع طلبك؟ لا توجد مشكلة. ? يمكنك الإرجاع عبر 3 طرق سهلة:     1- طلب الإرجاع أونلاين. فقط انتقل إلى سجل الطلبات في حسابي.     2- إرجاع المنتج إلى المتجر الأقرب إليك.     3- الاتصال بفريقنا على 8006927 لترتيب استلام المنتج منك.     لمزيد من التفاصيل، يرجى الاطلاع على إجراءات الإرجاع في مركز المساعدة.  https://helpae.centrepointstores.com/ar/support/home/"           03:23 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   "قبل أن تغادر، أخبرني إذا ما كنت ساعدتك في استفسارك ?             03:23 PM, 11th Apr                     Samar E. Amiri?                    لأ           03:23 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   "هل ما زلت ترغب ؟ ?             03:23 PM, 11th Apr                     Samar E. Amiri?                    تحدث إلى خدمة العملاء           03:23 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   يرجى إدخال عنوان البريد الإلكتروني           03:23 PM, 11th Apr                     Samar E. Amiri?                    [email-masked]           03:24 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   يرجى الانتظار، موظف خدمة العملاء معك سيكون معك قريبًا ?           03:24 PM, 11th Apr                     Samar E. Amiri?                             03:24 PM, 11th Apr                     Samar E. Amiri?                    All the shampoo           03:27 PM, 11th Apr                     Samar E. Amiri?                    Open           03:28 PM, 11th Apr                   Reena                   Good Afternoon Samar, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:33 PM, 11th Apr                     Samar E. Amiri?                    My order includes           03:34 PM, 11th Apr                     Samar E. Amiri?                    Shampoo           03:34 PM, 11th Apr                     Samar E. Amiri?                    2 of them it’s damaged           03:34 PM, 11th Apr                     Samar E. Amiri?                    Her it’s showing           03:35 PM, 11th Apr                     Samar E. Amiri?                             03:35 PM, 11th Apr                   Reena                   We would request you to please confirm with us if you are contacting us regarding the order id 9425161190           03:37 PM, 11th Apr                     Samar E. Amiri?                    Yes           03:38 PM, 11th Apr                     Samar E. Amiri?                    9425161190           03:38 PM, 11th Apr                     Samar E. Amiri?                    The conditioner also           03:39 PM, 11th Apr                     Samar E. Amiri?                    They but in small box           03:39 PM, 11th Apr                   Reena                    We understand you were expecting the item to arrive in perfect condition, and we feel very sorry that in this instance we could not meet your expectations.            03:41 PM, 11th Apr                   Reena                   We would request you to kindly confirm with us the items name as motioned on the website which you have received damaged           03:42 PM, 11th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:44 PM, 11th Apr                     Samar E. Amiri?                    Yes           03:44 PM, 11th Apr                     Samar E. Amiri?                             03:45 PM, 11th Apr                   Reena                   Samar, I have not received a response from you still, please confirm if we are still connected?           03:45 PM, 11th Apr                     Samar E. Amiri?                             03:45 PM, 11th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           03:46 PM, 11th Apr                     Samar E. Amiri?                             03:46 PM, 11th Apr                   Reena                   Thank you for sharing the item name           03:46 PM, 11th Apr                     Samar E. Amiri?                    ?           03:49 PM, 11th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9425161190 on 11/4/2023 and the request will be received by the transportation partner within 2-5 working days.           03:52 PM, 11th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           03:52 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:53 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:56 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6038776