Subject: Ticket Assigned - Conversation with Dina
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 11:38:59 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dina Dina                    Hello  I’m ordering from 7 April 18 items you delivered just one item           03:04 PM, 11th Apr                     Dina                             03:05 PM, 11th Apr                     Dina                    ???!!!!           03:07 PM, 11th Apr                   Reena                   Good Afternoon Dina, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           03:17 PM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           03:19 PM, 11th Apr                     Dina                    Ok I’m waiting           03:19 PM, 11th Apr                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           03:26 PM, 11th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           03:26 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:28 PM, 11th Apr                     Dina                    There is no clue as to when I will receive my order           03:29 PM, 11th Apr                     Dina                    Is it possible to cancel the order if it will take more time           03:31 PM, 11th Apr                     Dina                    ??!           03:31 PM, 11th Apr                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           03:34 PM, 11th Apr                   Reena                   However, we would request you to not accept the delivery of your order.           03:35 PM, 11th Apr                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:35 PM, 11th Apr                   Reena                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           03:35 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:38 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           03:38 PM, 11th Apr                     Dina                    Iwill wait until tomorrow since my order is out for shipment           03:38 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6038593