Subject: Ticket Assigned - Conversation with MbM
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 10:37:27 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MbM MbM                    Yed           02:15 PM, 11th Apr                     MbM                    Yes           02:15 PM, 11th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           02:21 PM, 11th Apr                     MbM                    Order  # 9425280466           02:23 PM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           02:23 PM, 11th Apr                     MbM                    Noted           02:24 PM, 11th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           02:27 PM, 11th Apr                   Reena                   We will forward your query to the concerned team and will be in touch with you asap to as
 sist you in resolving this concern.           02:27 PM, 11th Apr                   Reena                   Please allow us some time to do a needful.           02:27 PM, 11th Apr                     MbM                    No           02:27 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:27 PM, 11th Apr                     MbM                    I already cancelled ordered           02:27 PM, 11th Apr                     MbM                    I want satuts           02:27 PM, 11th Apr                     MbM                    When can I expect delivery           02:28 PM, 11th Apr                     MbM                    When can expect refund           02:28 PM, 11th Apr                   Reena                   We would like to inform you that your order status has not been changed yet, we will escalate to our concern team to change the status and process the refund.           02:29 PM, 11th Apr    
                  MbM                    Thank you           02:30 PM, 11th Apr                     MbM                    Delivery delay.  Concern person already left Dubai           02:32 PM, 11th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:34 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:34 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           02:36 PM, 11th Apr                     MbM                    Thank you           02:37 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037982