Subject: Ticket Assigned - Conversation with Hala Issa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 10:28:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hala Issa Hala Issa                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hala issa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425505868 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC041023003156     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0503516128            02:16 PM, 11th Apr                   Reena                   Good Afternoon Hala, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:20 PM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           02:23 PM, 11th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           02:24 PM, 11th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:24 PM, 11th Apr                   Reena                   Please allow us some time to do a needful.           02:25 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:25 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:27 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037900