Subject: Ticket Assigned - Conversation with Shamim
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:47:43 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shamim Shamim                    Hi           01:22 PM, 11th Apr                     Shamim                    Did you get any update ..?           01:23 PM, 11th Apr                   Reena                   Good Afternoon Shamim, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:23 PM, 11th Apr                     Shamim                    Hi           01:23 PM, 11th Apr                     Shamim                    Any updates regarding my product return           01:24 PM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           01:27 PM, 11th Apr                     Shamim                    Ok           01:27 PM, 11th Apr                   Reena                   We see that you are contacting us regarding the order id 9424833623           01:34 PM, 11th Apr                     Shamim                    This is not my order I’d           01:35 PM, 11th Apr                     Shamim                    This is my order I’d           01:35 PM, 11th Apr                   Reena                   We are unable to locate your recent order, kindly share with us your order id.           01:36 PM, 11th Apr                     Shamim                    9423456841           01:36 PM, 11th Apr                   Reena                   Thank you for sharing the order id           01:39 PM, 11th Apr                     Shamim                    Ok           01:39 PM, 11th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           01:44 PM, 11th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           01:45 PM, 11th Apr                     Shamim                    What you can do now for this issue           01:45 PM, 11th Apr                     Shamim                    Noted           01:45 PM, 11th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           01:45 PM, 11th Apr                     Shamim                    Ok           01:45 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:45 PM, 11th Apr                     Shamim                    No           01:45 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:46 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037509