Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 08:51:27 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            12:41 PM, 11th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:43 PM, 11th Apr                     Hi                    Splash white jeans I ordered now i want to return it           12:44 PM, 11th Apr                   Reena                   We see that you are contacting us regarding the order id 4725534974           12:45 PM, 11th Apr                   Reena                   We would request you to please confirm with us if you want us to create a return request on your behalf.           12:46 PM, 11th Apr                     Hi                    Yes sir           12:46 PM, 11th Apr                     Hi                    Okay           12:47 PM, 11th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 4725534974 on 11/4/2023 and the request will be received by the transportation partner within 2-5 working days. In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           12:48 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:49 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:50 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037007