Subject: Ticket Assigned - Conversation with Lhei Oc
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 08:16:42 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lhei Oc Lhei Oc                    Hello just want to follow up my order           11:56 AM, 11th Apr                     Lhei Oc                             11:56 AM, 11th Apr                     Lhei Oc                    Supposed to arrive last night but didnt           11:57 AM, 11th Apr                     Lhei Oc                    Hi, we missed you! We were unable to deliver your order 9425474838 on 2023-04-10 23:12:46. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/i7w5nfOkTyb Stay Happy!           11:57 AM, 11th Apr                   Reena                   Good Afternoon Lhei, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:01 PM, 11th Apr                     Lhei Oc                    Hi Reena, my order 9425474838 was supposed to arrived last night as i was tracking i
 t, could you please help to know when is next shipment schedule?           12:03 PM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           12:04 PM, 11th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           12:08 PM, 11th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:08 PM, 11th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           12:09 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:09 PM, 11th Apr                     Lhei Oc                    Oh i see..what is the new tracking reference?         
   12:09 PM, 11th Apr                   Reena                   https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041023002683           12:12 PM, 11th Apr                   Reena                   You can track your order by above provided link.           12:13 PM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:13 PM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:15 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036716