Subject: Ticket Assigned - Conversation with SHiva ?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 08:03:22 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SHiva ? SHiva ?                    Hello           11:28 AM, 11th Apr                     SHiva ?                             11:29 AM, 11th Apr                     SHiva ?                    This is not white           11:29 AM, 11th Apr                     SHiva ?                    Cause on the app i order the white one           11:29 AM, 11th Apr                     SHiva ?                    There is no white color ?           11:29 AM, 11th Apr                   Reena                   Good Afternoon Shiva, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           11:34 AM, 11th Apr                     SHiva ?                    If this is the only color let me know dear           11:35 AM, 11th Apr                     SHiva ?                    Cause i order the white one but the box is not the same as i ordered       
     11:35 AM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           11:37 AM, 11th Apr                   Reena                   We would request you to please confirm with us if you are contacting us regarding the order id 9424877152           11:42 AM, 11th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:44 AM, 11th Apr                     SHiva ?                    Yes im here           11:45 AM, 11th Apr                     SHiva ?                    Yes           11:45 AM, 11th Apr                     SHiva ?                    Yes dear           11:45 AM, 11th Apr                   Reena                   We would request you kindly open the box and then let us know the issue in the item color.           11:48 AM, 11th Apr                     SHiva ?                    Ok dear           11:49 AM, 11th Apr                     SHiva ?       
              I open it now           11:49 AM, 11th Apr                     SHiva ?                    Dear           11:49 AM, 11th Apr                     SHiva ?                    This is not white           11:50 AM, 11th Apr                   Reena                   We would request you to please share with us the images of showing color           11:51 AM, 11th Apr                     SHiva ?                             11:52 AM, 11th Apr                   Reena                   Thank you for sharing the images           11:58 AM, 11th Apr                   Reena                   We will forward your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:58 AM, 11th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           11:58 AM, 11th Apr                   Reena                   Please let us know if we can assist y
 ou any other queries.           11:58 AM, 11th Apr                     SHiva ?                    Many thanks dear           11:58 AM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           12:02 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036603