Subject: Ticket Assigned - Conversation with Musa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 06:55:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Musa Musa                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Musa, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            10:36 AM, 11th Apr                   Reena                   Good Afternoon Musa, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:45 AM, 11th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:51 AM, 11th Apr                   Reena                   Musa, I have not received a response from you still, please confirm if we are still connected?           10:54 AM, 11th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           10:54 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036129