Subject: Ticket Assigned - Conversation with Shabanabineesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 06:52:33 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shabanabineesh Shabanabineesh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Shabanabineesh Bot:  Hi Shabanabineesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425349501 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0555880034            10:30 AM, 11th Apr                     Shabanabineesh                    One more oder is still in processng           10:32 AM, 11th Apr                     Shabanabineesh                    9425341730           10:32 AM, 11th Apr                   Reena                   Good Afternoon Shabanabineesh, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:41 AM, 11th Apr                   Reena                   It will just take a moment to check the details for you.           10:44 AM, 11th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           10:47 AM, 11th Apr                   Reena                   We will forward your query regarding delayed pick up to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:47 AM, 11th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           10:48 AM, 11th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:48 AM, 11th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.           10:52 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036122