Subject: Ticket Assigned - Conversation with Nazmul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 14:18:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nazmul Nazmul                    Hi           05:47 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:47 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟             05:48 PM, 10th Apr                     Nazmul                    English           05:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello Nazmul , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:48 PM, 10th Apr                     Nazmul                    � Order Status           05:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:48 PM, 10th Apr                     Nazmul                    9424891898           05:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040823002009    You can also easily track your order from My Account > Order History.             05:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           05:48 PM, 10th Apr                     Nazmul                    https://maps.google.com/maps?q=25.2602953,55.2933487           05:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           05:48 PM, 10th Apr                     Nazmul                    No           05:49 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           05:49 PM, 10th Apr                     Nazmul                    No           05:49 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           05:49 PM, 10th Apr                     Nazmul                    Talk to Agent           05:49 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:49 PM, 10th Apr                     Nazmul                    [email-masked]           05:49 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:49 PM, 10th Apr                     Nazmul                    Raise a ticket           05:49 PM, 10th Apr                   Reena                   Good Afternoon Nazmul, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           06:08 PM, 10th Apr                     Nazmul                    I ordered on 7th           06:11 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           06:11 PM, 10th Apr                     Nazmul                    Delivery date was 8th on 8th evening I got what's app message for location i share him location he said he closed de didn't call me bu he said call not reachable           06:12 PM, 10th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           06:13 PM, 10th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:13 PM, 10th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           06:13 PM, 10th Apr                     Nazmul                    Today I hot delivery notification message I was waiting for the items           06:14 PM, 10th Apr                     Nazmul                    https://maps.google.com/maps?q=25.2602953,55.2933487           06:14 PM, 10th Apr                     Nazmul                    My location           06:14 PM, 10th Apr                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           06:17 PM, 10th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           06:17 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           06:17 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           06:18 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6031258