Subject: Ticket Assigned - Conversation with Fareeha Shahul Hameed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 13:39:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fareeha Shahul Hameed Fareeha Shahul Hameed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Fareeha Shahul hameed Bot:  Hi Fareeha Shahul hameed, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558823665            05:27 PM, 10th Apr                     Fareeha Shahul Hameed                    I bought a bag in store and i need to exchange it? Can i go a different store and exchange it?           05:28 PM, 10th Apr                   Reena                   Good Afternoon Fareeha, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           05:33 PM, 10th Apr                   Reena                   We would like to inform you that in order to exchange please visit the same store.           05:35 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:38 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:39 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030978