Subject: Ticket Assigned - Conversation with A.Ali
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 13:32:21 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with A.Ali A.Ali                    Hi           05:02 PM, 10th Apr                   Reena                   Good Afternoon Ali, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:05 PM, 10th Apr                     A.Ali                    Thanks           05:05 PM, 10th Apr                     A.Ali                    I have order showing delivered           05:06 PM, 10th Apr                     A.Ali                    But i didn't received it           05:06 PM, 10th Apr                     A.Ali                             05:09 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           05:09 PM, 10th Apr                     A.Ali                    Okay           05:12 PM, 10th Apr                   Reena                   We would like to inform you that a
 fter checking the order details we can see that your order with ID 9425423146, has been successfully delivered to you on 10/4/2023.           05:15 PM, 10th Apr                     A.Ali                    How?           05:15 PM, 10th Apr                   Reena                   We request you to please check with your security and family members and regarding your order.           05:16 PM, 10th Apr                     A.Ali                    I am contacting you because it's not delivered           05:16 PM, 10th Apr                     A.Ali                    Do you make delivery to security people ?           05:17 PM, 10th Apr                     A.Ali                    No family members at home I am alone           05:18 PM, 10th Apr                     A.Ali                    Your delivery man delivered the shipment to flat number 609 not p 609           05:22 PM, 10th Apr                     A.Ali                    Just now I got a call from flat 609 that they received
  it by mistake           05:23 PM, 10th Apr                   Reena                   We would like to inform you that we have delivered your order on the address : beach tower 1, P 609, United Arab Emirates (AE), AE-SH, Al Khan, Sharjah has been delivered and proof of delivery for the same is attached below.  * File attached - MicrosoftTeams-image (31).png *    * File attached - MicrosoftTeams-image (32).png *             05:23 PM, 10th Apr                     A.Ali                    My flat is P609 not 609           05:24 PM, 10th Apr                     A.Ali                    This is not my signature           05:25 PM, 10th Apr                     A.Ali                    Anyway i will get it from the wrong address already they called me           05:25 PM, 10th Apr                   Reena                   We will forward it to the relevant team and we will ask them to make sure that this mistake is not repeated again.           05:28 PM, 10th Apr                   Reena    
                Please let us know if we can assist you any other queries.           05:28 PM, 10th Apr                     A.Ali                    Thanks alot           05:28 PM, 10th Apr                     A.Ali                    Should call me at least to know if i am home or not           05:29 PM, 10th Apr                     A.Ali                    Anyway thanks           05:29 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:31 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030914