Subject: Ticket Assigned - Conversation with Sabreen
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 13:31:13 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sabreen Sabreen                    Hello           05:07 PM, 10th Apr                     Sabreen                    I received my online order           05:07 PM, 10th Apr                     Sabreen                    But I want to change the size           05:08 PM, 10th Apr                     Sabreen                    Can I go to your shop and exchange?           05:08 PM, 10th Apr                   Reena                   Good Afternoon Sabreen, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:12 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           05:16 PM, 10th Apr                     Sabreen                    Good afternoon           05:16 PM, 10th Apr                   Reena                   We understand that you wish to exchange your som
 e of the items. Please know that in order to exchange the item.           05:21 PM, 10th Apr                   Reena                   You can return your Max  product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           05:21 PM, 10th Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:21 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:21 PM, 10th Apr                     Sabreen                    Ah ok           05:24 PM, 10th Apr                     Sabreen                    Can I exchange the item from the website           05:24 PM, 10th Apr                     Sabreen                    ?           05:25 PM, 10th Apr                   Reena  
                  I order to exchange you need to visit your nearby store.           05:27 PM, 10th Apr                   Reena                   In*           05:27 PM, 10th Apr                     Sabreen                    Ok thank you           05:27 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:28 PM, 10th Apr                     Sabreen                    Thanks           05:28 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:30 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030899