Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 13:16:04 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Delivery  Ticket comment <div>20 Aed compensation is so bad ,</div>
<div> give me a 50% discount voucher or code  for my next purchaee  purchase <br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 10 Apr 2023, at 12:50 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5953051</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">Hi Santosh,<br><br>Thank you for reaching out to Max and giving us the opportunity to assist you.<br><br>We sincerely apologize for the inconvenience caused for the delay. This is definitely not the experience we wish you had when 
 shopping on our website.<br><br>We would like to offer you a AED 20 compensation voucher for the inconvenience caused, please confirm if you do accept it.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Max Support Team.</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5953051