Subject: Ticket Assigned - Conversation with Whre Is My Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:45:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Whre  Is My Delivery Whre  Is My Delivery                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Whre  is my delivery, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Ineed to exchange my order Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9424954066 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            03:22 PM, 10th Apr                     Whre  Is My Delivery                    Ineed to exchange           03:23 PM, 10th Apr                     Whre  Is My Delivery                    Not return           03:23 PM, 10th Apr                     Whre  Is My Delivery                    Hlo           03:26 PM, 10th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:27 PM, 10th Apr                   Reena                   We understand that you wish to exchange your some of the items. Please know that in order to exchange the item.           03:28 PM, 10th Apr                     Whre  Is My Delivery                    But not showing that option i saw rtrn only           03:29 PM, 10th Apr                   Reena                   You can return your Splash/Shoexpress product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           03:29 PM, 10th Apr                   Reena                   You can return your Splash/Shoexpress  product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           03:29 PM, 10th Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           03:30 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:30 PM, 10th Apr                     Whre  Is My Delivery                    I need to exchsnge same items misraken sizes that y           03:30 PM, 10th Apr                     Whre  Is My Delivery                    Hlo           03:32 PM, 10th Apr                   Reena                   We would like to inform you that in order to exchange the item.           03:33 PM, 10th Apr                   Reena                   You can return your Splash/Shoexpress product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           03:33 PM, 10th Apr                     Whre  Is My Delivery                    Nearest store ??           03:36 PM, 10th Apr                     Whre  Is My Delivery                    Or online           03:36 PM, 10th Apr                   Reena                   We would like to tell you that in order to exchange you need to visit our nearby store.           03:38 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:42 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:44 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029932