Subject: Ticket Assigned - Conversation with Haneen Dalle
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:42:32 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Haneen Dalle Haneen Dalle                    Helloo           03:19 PM, 10th Apr                     Haneen Dalle                    Please i want to ask about 10% of nbk           03:19 PM, 10th Apr                     Haneen Dalle                    When it will be credit back to my account           03:20 PM, 10th Apr                     Haneen Dalle                    I paid now 35 kd           03:20 PM, 10th Apr                   Reena                   Good Afternoon Haneen Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:27 PM, 10th Apr                     Haneen Dalle                    While i am paying           03:29 PM, 10th Apr                     Haneen Dalle                    I see that there is an nbk discount           03:29 PM, 10th Apr                     Haneen Dalle                             03:2
 9 PM, 10th Apr                     Haneen Dalle                    I paid now           03:30 PM, 10th Apr                   Reena                   We see that you are contacting us regarding the order id 8425628573           03:32 PM, 10th Apr                   Reena                   We would request you to please share with us the first six digit and last four digit of your card.           03:33 PM, 10th Apr                     Haneen Dalle                    Why           03:33 PM, 10th Apr                     Haneen Dalle                    464452           03:33 PM, 10th Apr                     Haneen Dalle                    2022           03:33 PM, 10th Apr                   Reena                   We would like to inform you that with he help of these digits, we will forward your query to the technical team and will be in touch with you asap to assist you in resolving this concern.           03:37 PM, 10th Apr                   Reena                   Please allow us some 
 time to do a needful.           03:37 PM, 10th Apr                     Haneen Dalle                    Ok           03:37 PM, 10th Apr                     Haneen Dalle                    I already did the payment           03:38 PM, 10th Apr                     Haneen Dalle                    From nbk card  I only want to ask if the 10% will be returned to my card or no           03:38 PM, 10th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           03:38 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:38 PM, 10th Apr                     Haneen Dalle                    Thank you waiting your reply           03:39 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:41 PM, 10th Apr                           
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