Subject: Ticket Assigned - Conversation with Kiran
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 10:48:33 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kiran Kiran                    Good afternoon  I have placed an order # 8425504948 for click and collect. In how many days it will be ready for collection?           02:36 PM, 10th Apr                   Reena                   Good Afternoon Kiran, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:37 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           02:40 PM, 10th Apr                   Reena                   Your order ID 8425504948 is now ready for collection. Kindly make sure to have your Kuwait ID or Passport, during the pickup.           02:40 PM, 10th Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:41 PM, 10th Apr          
            Kiran                    Thank you  But i did not receive any sms           02:41 PM, 10th Apr                     Kiran                    Can i show this whatsapp msg?           02:42 PM, 10th Apr                   Reena                   If you do not receive SMS to collect your order you can consider this conversation as order confirmation           02:43 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:44 PM, 10th Apr                     Kiran                    Thank you           02:44 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:47 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029370