Subject: Ticket Assigned - Conversation with Mahmoud El Manakhly
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 10:33:00 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mahmoud El Manakhly Mahmoud El Manakhly                    Hi dear           02:15 PM, 10th Apr                     Mahmoud El Manakhly                    I bought two t shirt but it large could I replace it with small size from any branch I bought it on line           02:16 PM, 10th Apr                     Mahmoud El Manakhly                    With this same order           02:18 PM, 10th Apr                   Reena                   Good Afternoon Mahmoud, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:19 PM, 10th Apr                     Mahmoud El Manakhly                    Hi Reena           02:19 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           02:23 PM, 10th Apr                     Mahmoud El Manakhly                    Ok take your time 
           02:23 PM, 10th Apr                   Reena                   We would request you to please confirm with us if you are contacting us regarding order id 9423828711           02:27 PM, 10th Apr                     Mahmoud El Manakhly                    Yes           02:29 PM, 10th Apr                   Reena                   We understand that you wish to exchange your some of the items. Please know that in order to exchange the item.           02:29 PM, 10th Apr                   Reena                   You can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           02:30 PM, 10th Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           02:30 PM, 10th Apr                   Reena                   Please 
 let us know if we can assist you any other queries.           02:30 PM, 10th Apr                     Mahmoud El Manakhly                    To thanks           02:31 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:32 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029221