Subject: Ticket Assigned - Conversation with Mr Kumar
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 09:50:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mr Kumar Mr Kumar                    Hello           01:29 PM, 10th Apr                     Mr Kumar                    No response           01:31 PM, 10th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:36 PM, 10th Apr                   Reena                   We would request you to please elaborate your concern           01:38 PM, 10th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:40 PM, 10th Apr                     Mr Kumar                    When it will be ready to collect           01:40 PM, 10th Apr                     Mr Kumar                             01:40 PM, 10th Apr                     Mr Kumar                    I have replied already           01:41 PM, 10th Apr                     Mr Kumar                    Wants to confirm regards to this           01:41 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           01:41 PM, 10th Apr                     Mr Kumar                    Sure           01:41 PM, 10th Apr                   Reena                   We see that you have placed the order on Apr 10, 2023 and expected delivery date is Apr 11, 2023           01:43 PM, 10th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           01:44 PM, 10th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           01:44 PM, 10th Apr                     Mr Kumar                    Haven't received yet           01:44 PM, 10th Apr                   Reena                   As your expected collection date is Apr 11, 2023, we would request you to please wait for the specified time.           01:47 PM, 10th Apr                     Mr Kumar                    Done           01:47 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:47 PM, 10th Apr                     Mr Kumar                    No thanks           01:48 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:49 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028845