Subject: Ticket Assigned - Conversation with Mahammadzuber
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 09:42:25 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mahammadzuber Mahammadzuber                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Mahammadzuber Bot:  Hi Mahammadzuber, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FP040923000913 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9425124227 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040923000913     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0566533119            01:32 PM, 10th Apr                   Reena                   Good Afternoon Mahammadzuber, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           01:36 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           01:38 PM, 10th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           01:39 PM, 10th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:39 PM, 10th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           01:40 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:40 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           01:41 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028783