Subject: Ticket Assigned - Conversation with Where My Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 09:30:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Where My Order Where My Order                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Where my order Bot:  Hi Where my order, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Hi! My  order number 9425335453 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9425335453 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040923004647     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0526949503            01:22 PM, 10th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           01:24 PM, 10th Apr                   Reena                   We see that you are contacting us regarding the order id 9425335453           01:26 PM, 10th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           01:26 PM, 10th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           01:26 PM, 10th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP040923004647 with tracking id 9425335453           01:27 PM, 10th Apr                   Reena                   However, we will escalate to the concern team to deliver your order on priority basis.           01:27 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:27 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:29 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028699