Subject: Ticket Assigned - Conversation with Ali Qasim
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 09:11:14 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ali Qasim Ali Qasim                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi ali qasim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424893889 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040823002266     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:57 PM, 10th Apr                   Reena                   Good Afternoon Ali, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           01:02 PM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           01:07 PM, 10th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           01:09 PM, 10th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:09 PM, 10th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           01:10 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:10 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           01:10 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028572